Privacy Policy

Rustar Chem (referred to as we, our, andus) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy applies to all visitors, customers, and users of our website and describes how we collect, use, disclose, and safeguard your information.

By accessing our website or placing an order, you agree to the practices described in this Privacy Policy.

Depending on your interaction with our website, we may collect:

• Name
• Email address
• Mobile number
• Shipping and billing address
• Order history
• Payment transaction references
• IP address
• Browser and device information
• Pages visited on our website
• Cookies and analytics information

We only collect information necessary to provide our products and improve your shopping experience.

Your information may be used to:

• Process orders
• Deliver products
• Provide customer support
• Send order confirmations
• Respond to inquiries
• Prevent fraud
• Improve website performance
• Analyze website traffic
• Comply with legal obligations

We never sell your personal information to third parties.

Online payments are processed through trusted third-party payment gateways such as Razorpay.

Rustar Chem does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Payment providers process transactions securely using industry-standard encryption and security practices.

To deliver your orders, we share only the necessary shipping information with our logistics partners, including Shiprocket and its courier partners.

Shared information may include:

• Name
• Delivery address
• Mobile number
• Order identification details

This information is used solely for order fulfillment and delivery.

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Maintain your shopping cart
• Analyze website traffic
• Improve website performance
• Provide personalized experiences

You may disable cookies through your browser settings, although certain features of the website may not function properly.

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

Although no online system can guarantee absolute security, we continuously work to maintain high security standards.

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your account information
• Delete your account where legally permissible
• Contact us regarding privacy concerns

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings.

The latest version will always be published on this page together with the updated revision date.

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

• Business: Rustar Chem
• Address: 33 Ram Nagar, Najafgarh Road, Delhi – 110041
• Email: support@rustar-chem.in
• Phone: +91 7838302280